Welcome to Agenti
~ Computer Based Training
is dedicated to creating and supporting positive change. Agenti
designs and delivers accredited programmes for executives, managers,
supervisors, agents and students.
provides tools and processes to measure customer contact performance
and highlight service delivery and management performance issues.
Agenti is dedicated to creating change in performance
by improving the skills, flexibility, confidence and professionalism of
skills programmes are configured to national standards e.g.
e-skills framework for contact centres, occupational and professional
standards and further and higher education awards up to and including