Computer Based Training

 

Computer Based Training Computer Based Training Computer Based Training Computer Based Training
Computer Based Training  

Welcome to Agenti ~ Computer Based Training

Agenti is dedicated to creating and supporting positive change. Agenti designs and delivers accredited programmes for executives, managers, supervisors, agents and students.

Agenti provides tools and processes to measure customer contact performance and highlight service delivery and management performance issues. Agenti is dedicated to creating change in performance by improving the skills, flexibility, confidence and professionalism of the workforce.

Agenti skills programmes are configured to national standards e.g. e-skills framework for contact centres, occupational and professional standards and further and higher education awards up to and including Master degree.

 
Computer Based Training | Computer Based Training | Computer Based Training | Computer Based Training
Computer Based Training Computer Based Training Computer Based Training Computer Based Training
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Agenti was established in 2003, after two years of extensive research, to design and configure a complete curriculum of skills for the contact centre industry.
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Curriculum design and development is led by our development team. The team are drawn from a range of skills and experiences in the contact centre and customer services industries, academia and professional training.

Agenti products either provide learning programmes leading to qualifications fully accredited by national and international awarding bodies or highlight performance issues and development needs

If you would like to know further details about any aspect of Agenti, then please feel free to contact us

Email: click here

Computer Based Training

Computer Based Training

Computer Based Training

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Computer Based Training - Computer Based Training