Products

Agenti products either provide learning programmes leading to qualifications fully accredited by national and international awarding bodies or highlight performance issues and development needs.

Many of our development products, as they lead to approved qualifications, benefit from government funding which can make significant contributions to the cost of the programme. In some cases the learning can be delivered free.

Click the links below to explore our products further

Development Programmes
Highlighting Performance Issues and Development Needs

 
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Agenti was established in 2003, after two years of extensive research, to design and configure a complete curriculum of skills for the contact centre industry.
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Curriculum design and development is led by our development team. The team are drawn from a range of skills and experiences in the contact centre and customer services industries, academia and professional training.

Agenti products either provide learning programmes leading to qualifications fully accredited by national and international awarding bodies or highlight performance issues and development needs

If you would like to know further details about any aspect of Agenti, then please feel free to contact us

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