Products - Pulse
(Highlighting Perfomance Issues & Development Needs)
is an innovative tool that puts you in control of your organisation by
providing you with live information on how the organisation is
currently performing in areas such as customer service delivery, compliance
and sales efficiency.
Pulse is a web-based service, which means that vital on-line information
about service and customer satisfaction levels is available 24 hours
a day, 7 days a week direct to the manager's desktop.
Pulse provides real time feedback meaning that decision
makers are able to positively respond to up to the second service and
customer satisfaction issues and opportunities.
for Local Authorities
Pulse for Financial Services